We all know that budget carriers and customer service often do not go hand in hand together. Now, here is a site – dontflyjetstar.com, where you can read many hilarious complains about flying with Jetstar put up by many others.
You may also want to check out our previous articles on Jetstar:
Besides complains, the site also feature news (mainly Australian) regarding the carrier. At the time of this writing, the website has already garnered a facebook fan base of 1360.
Here are one sample complaint from the contributors:
Myself and three friends have just flown from Sydney – Melbourne – Singapore – Ho Chi Minh City.
The flights from Melbourne were significantly delayed, which left us rushing to the terminal directly from our flight once we landed in Singapore. The Jetstar staff at Singapore terminal assured us we didnt have to check our luggage in again and they would put them on the Singapore-Ho Chi Minh City flight.
Guess what? They didn’t. We arrived in Ho Chi Minh City to find no bags.
After calling every contact number we could find on the Jetstar website, we are nowhere closer to finding our bags!
Singapore Airport doesnt have any record of them. It seems Jetstar have done NOTHING to lodge a request to find our stuff.
Anyone have any ideas on ways we could get some help?
I will NEVER fly Jetstar again now.